FAQ
Shipping
Where do you ship?
We currently offer shipping within the United States. For international orders, please contact us at admin@mazabytaara.com to explore options.
How long does shipping take?
Orders are carefully prepared and typically ship within 3–5 business days. You will receive a tracking email once your order is on its way.
Orders
Can I modify or cancel my order?
Orders are carefully prepared immediately after purchase. Please reach out promptly to admin@mazabytaara.com if adjustments are needed—we’ll do our best to assist.
Payment
What payment methods do you accept?
We accept all credit cards- Visa, Mastercard, American Express, and Discover, as well as Apple Pay, and Google Pay (where available).
Is my payment secure?
Yes, all transactions are processed securely to ensure a smooth and safe checkout experience.
Products
Are your products handmade?
Yes, every piece is meticulously handcrafted, ensuring exceptional quality and attention to detail. Slight variations make each item truly unique.
How should I care for my items?
Each piece comes with detailed care instructions. Please see the product details online or the care label inside your item for guidance.
Returns & Exchanges
Each item is meticulously handcrafted, ensuring exceptional quality and uniqueness. While standard returns and exchanges are limited due to the handcrafted nature of our pieces, we are happy to offer store credit for future purchases, allowing you to select something new while preserving the value of your investment.
To inquire, email admin@mazabytaara.com with your order number and photos of your item, and our team will guide you.
Sizing
How do I know my size?
We provide detailed sizing guides for each category. Always refer to the product-specific sizing chart before purchase.
Do sizes differ between collections?
Yes, slight variations may occur due to design and materials. We recommend checking the sizing chart for each product to ensure the perfect fit.
Contact
How can I reach customer service?
For inquiries, email admin@mazabytaara.com. Our team responds within 1–2 business days.